El Yunque Tours
El Yunque Tours Inc. welcomes you to our beautiful island where diversity and ecology meet in perfect harmony! There are eight ecosystems found on our island that range from inland open water reefs to tropical rainforest peaks known as the cloud forest! Let our well-trained guides show you Puerto Rico’s wonders via guided nature walk tours! Guided tours have a purpose of viewing and interacting with the natural environment to meet our goal of interpretation, education, and conservation of Puerto Rico’s natural wonders!
Meet the Owners
El Yunque Tours owners and founders are a husband and wife team that for the last sixteen years have worked together, pushing daily to bring a professional, quality standard to our guests and clients, and working toward our goal of a fun, safe, memorable experience every time! We work to become known for our concern for the environment and implementation of laws that will help protect it. Michael S. Grasso Jr. President & CEO is a key player on the team because of his ability to develop, create and bring to life all points of Field Operations. Creating and building all tours from the paper to legally operating adventures, he has earned the nickname of “Drill Sergeant” for his unwillingness to overlook the smallest of details. Nilsa Montanez, our Secretary and Treasurer and the heart of the business is the office administrator. She oversees all office-related matters and keeps the day to day operations in line along with one of the most important tasks of keeping bookings and reservations organized and timely. At the end of the day, our most important asset is our guests and that we have met our promise to give them a “fun, safe, memorable experience every time!” We are proud to promote Puerto Rico and its natural and cultural wonders! As the owners we are but only a small part of the El Yunque Tours team; our guides are the true front line of our tours.
Our Mission Statement
To ensure that every guest who comes to Puerto Rico and becomes a part of our tours enjoys an exciting, safe, eco-adventure and develops consciousness of our invaluable natural resources. To deliver a service that meets and exceeds all their expectations and that every one of these individuals leaves Puerto Rico with knowledge of its culture, its people, its natural wonders and the pleasures of visiting our island either for vacation, group incentive travel or as a port in their cruising through the Caribbean. Our goal is to provide our guest with a fun, safe, memorable experience every time! By following international eco-tourism standards and reaching for Green Globe benchmarking and eco-tours certification, Striving to “Leave No Trace” and help make El Yunque National Forest a “Trash Fee Zone,” we believe that our mission will be accomplished. This will keep us seeing our clients year after year and many new clients will come with word of mouth and our well-earned reputation!
Certificates, Awards & Endorsements
We work very hard to promote top-of-the-line Nature and Adventure – Eco-Tourism activities! As owners of El Yunque Tours Inc. our 16 years of field experience is not enough, we strive to become better educated in all aspects of our industry! This knowledge expands our ability to better train our administrative staff and our guide staff, which leads to a great team! We are proud of the outcome of our time well spent, great service, true passion for education through interpretation, striving for safety first, every time, and seeing positive feedback from our most important asset, our guests! We are very grateful for our guests’ feedback, good, bad, indifferent, the truth, and through social media, TripAdvisor, Yelp, Google Plus and other review outlets. El Yunque Tours Inc. has been awarded Certificates Of Excellence via TripAdvisor for 2013 – 2014 – 2015 along with a 96% approval rating! El Yunque Tours Inc. has also been awarded the 2016 Luxury Travel Guide Award for Best Eco-Tourism Outfitter in Puerto Rico! We wish to thank all of our guests for taking the time and effort to write reviews, comment on social media and vote for these very prestigious awards and above all allow us to shape our business via your feedback!